Last updated: February 2024
Key Takeaways:
- Hiring a reliable maid in Singapore is crucial for busy residents needing help with household chores, childcare, or elderly care.
- Maid agencies offer convenience and reliability, with a selection of trustworthy and legal options.
- Maids in Singapore are predominantly from the Philippines, Indonesia, Malaysia, Myanmar, and Thailand.
- Agency fees range from $1,000 to $3,000, while maid salaries start from $600 a month, depending on experience and nationality.
- When choosing a maid agency, consider demerit points, years of experience, and retention rates.
- Part-time maids cost between $18 to $30 per hour.
Featured Snippet Question and Answer:
Q: How do I choose a good maid agency in Singapore?
A: To choose a good maid agency in Singapore, check for demerit points issued by the Ministry of Manpower (MOM) to ensure a clean record, consider the agency’s years of expertise, and look at the retention rate, which indicates employer satisfaction. Additionally, personal standards and specific needs should guide your decision in selecting an agency that meets your requirements.
Introduction
In the bustling urban landscape of Singapore, the demand for domestic help is on the rise, with many seeking the perfect balance between work and home life. The Best Maid Agencies in Singapore are the bridge connecting households to a network of diligent and trustworthy maids, each trained to ease the burden of daily chores and caregiving. This guide delves into the cream of the crop, offering a curated list of reputable agencies that stand out for their exceptional service, stringent selection processes, and dedication to client satisfaction. Whether you’re a first-time employer or looking to switch agencies, this resource is designed to help you make an informed decision, ensuring that your home is in capable hands.
First Time Employers for Maids in Singapore
Under MOM regulation, a first time employer needs to undertake a mandatory Employers’ Orientation Programme (EOP).
This 3 hours online course will help you understand your role and responsibilities as an employer. If you have been picky about your helpers and have been switching frequently, you may also be required to undertake this course.
To tell if a maid agency is reliable, we look at some of the indications.
Retention rate indicates the % of workers who have stayed with the same employer for at least a year. The higher the better. Industry average stands at 61% (May 2022).
Placement volume indicates the number of foreign worker work passes approved for the agency in the last 12 months.
Industry average stands at around 40 passes (May 2022). A higher rate represents more customers served in a sense.
To further assist your maid hunt journey, we have narrowed down the 10 Top Maid Agencies in Singapore that you can rely on.
The Best Reliable Maid Agencies in Singapore that are Cheap and Good
1. Eden Grace Human Resources
Eden Grace Human Resources – Maid Agency Singapore
Eden Grace Maid Agency will always put your family first and consider matching the right helper. Your maid will be trained and skilled to carry out her duties.
This domestic helper agency is known for their 3 fold approach of emphasizing on quality of maid selection, training and integration program.
The helper who joins your household will be better suited to work for you due to skills they develop during training.
Most customers agree that they offer the best and hassle-free service of hiring a maid.
License number: 13C6831
Retention Rate: 54.5%
Placement Volume: 357
No. of Years of Experience: 7 years
Address – Eden Grace at Bishan, Blk. 18 Sin Ming Lane, #07-38 Midview City, Singapore 573960
Telephone – +65 62625562
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2. We Are Caring Pte Ltd
We Are Caring Pte Ltd – Maid Agency Singapore
Customers recommend We Are Caring and depend on them for their honest and transparent service. This ethical agency eliminates salary deduction to offer a fairer work arrangement for the FDWs.
Offering competitive fees (no placement fees!), the helpers come trained and skilled in their chores.
Sign up and explore their list of helpers, you can surely find an experienced one that matches your needs and preferences.
“Dealing with Lisa and Sam at We are caring is an absolute pleasure. After having many dramas throughout our hiring process before coming to we are caring, it was a huge release of stress working with this company. Lisa is clear, concise and thorough – fabulous customer service. The use of automated digital documents is also hugely helpful. Thank you!”
License number: 15C7788
Retention Rate: 65.9%
Placement Volume: 697
No. of Years of Experience: 5 years
Address – Lucky Plaza #02-06 (Main office), 304 Orchard road Singapore 238863
Telephone – +65 3163 4636
3. Universal Employment Agency Pte Ltd
Universal Employment Agency Pte Ltd – Maid Agency Singapore
Universal Employment Agency takes care of the entire process of hiring a maid. One of their biggest strengths, especially during this covid-19 period has been the ability to provide transfer maids.
The maid employment agency has a very simple and straightforward process of hiring a foreign domestic workers (FDWs). All you need to do is submit your requirements, the agency will match you with suitable candidates, you can interview them and select a candidate.
Rest assure the paperwork will be taken care of by the agency.
Universal Employment Agency are often recommended by their customers to their friends and family for the great service they provide.
“I was attended by their staff name Sophie that is very helpful and friendly. This is the fastest decision I made on employing a helper because she listens to my needs specifically and connected me for an on-the-spot interview to a willing helper that we needed. (Hopefully). Will surely recommend this employment agency!”
License number: 87C4847
Retention Rate: 59.74%
Placement Volume: 352
No. of Years of Experience: 30 years & above
Address – 304 Orchard Road, #03-52 Lucky Plaza, Singapore 238863
Telephone – +65 6735 3456
4. 1 Assist Agency
1 Assist Agency – Maid Agency Singapore
1 Assist Agency offers competitive agency fee. You will not be burdened with any kind of paperwork and they are known for doing the background check thoroughly.
The helpers are trained for infant or elderly care according to need. The training ensures quality of hygiene and other standards are always met. Some helpers are even able to communicate in Mandarin.
Users are all praises for the help they get.
“Very good experience with Hui Shin, she is very resourceful, patient and consider our needs first, she helped me filtered lots of maids profile in different countries for many days, not like other agencies after a few recommendation if no successful then stop, Hui Shin is followed up with all her recommendations, lucky to have her helping us! Highly recommend!”
License number: 14C7037
Retention Rate: 60.43%
Placement Volume: 136
No. of Years of Experience: 6 years
Address – 170 Upper Bukit Timah Road #03-63K Bukit Timah Shopping Centre Singapore 588179
Telephone – +6463 0419
5. Okaylah Maid Agency Singapore
Okaylah Maid Agency Singapore – Maid Agency Singapore
At Okaylah Services, they focus on good hands-on training for the helper. The FDWs placed through their agency are trained in an overseas training center and they stand out of the crowd regarding their work quality before being sent to Singapore.
Their recruitment process is very detailed and they make sure to understand the interest, willingness and skill assessment of FDW. This helps them to match the requirements of the employer so they can get the best helpers out of the available biodata.
Furthermore since it is tough for working families to visit the agency office and interview on a weekday, they work on weekends to fulfill your requirements to make it convenient for their customers.
This maid agency also make sure that they provide services at a very competitive market rate. Okaylah Maid Agency provides helpers from India, Myanmar, Indonesia, Philippines, Sri Lanka.
License number: 18C9071
Retention Rate: 37.78%
Placement Volume: 276
No. of Years of Experience: 3 years
Address – 5 Tampines Central 6 , #03-38 (GH39) Telepark , Singapore 529482
Telephone – +65 9336 1824 / +65 9387 9204
Learn more: Reliable Employment Agencies in Singapore for Foreigners
6. Best Housekeeper Pte. Ltd.
Best Housekeeper Pte. Ltd. – Best Maid Agency Singapore
Hiring a helper to look after your most precious family is not an easy task, Best Housekeeper understands that well.
Best Housekeeper invests time to understand both the employers and helpers and is focused on matching employers and helpers requirements carefully to help families find the most suitable helper.
As a trusted domestic helper agency in Singapore, they have many satisfied customers.
To them, success is a placement that results in a contented family and a helper who enjoys long term job fulfillment.
Feel free to contact them to find a reliable helper.
Customer Review
We have engaged Best Housekeeper agency to find us an urgent local transfer that meets our family needs. They worked with us very swiftly and professionally and were able to find the helper, do all the MOM paperwork and had her placed in our home in a fast and hustle free time. Great agent to work with and accommodating in many ways. I recommend this agency to anyone looking for a quick turnaround helper recruitment process in Singapore.
Mohamed Ghoneim on Google Review
License number: 16C8019
Retention Rate: 75%
Placement Volume: 148
No. of Years of Experience: 6 years
Address – 304 Orchard Road, #04-11 Lucky Plaza, Singapore 238863
Telephone – +65 6876 7948 or email info@besthousekeeper.sg
Email – info@besthousekeeper.sg
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7. The Expat Touch Partnership Pte Ltd
The Expat Touch Partnership Pte Ltd – Maid Agency Singapore
A very reliable maid hiring agency who has been in the process of finding the right domestic helper for expats in Singapore for the past 8 years.
This agency is very dedicated and you can easily find maids and housekeepers with specific traits and experience that you want.
This Singapore based employment agency is very popular among the expat community in Singapore.
Services
- Helper Work Permit (WP)
- Employment Pass (EP) / Dependent Pass (DP)
- Letter of Censent (LOC)
- Long Term Visit Pass (LTVP)
| Services | Service Fees Only |
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