HSBC Revolution Card Review

HSBC Revolution Card Review Singapore 2024

In reviewing the HSBC Revolution Card, it's paramount to highlight that it caters specifically to the digitally-savvy consumer in Singapore. With a focus on maximising rewards for online and contactless transactions, the card stands out for those who frequently engage in online shopping, travel bookings, and entertainment purchases. I find it offers a competitive edge with its no annual fee policy, which adds a layer of cost-effectiveness for cardholders.

The reward system is rather generous, especially concerning the accumulation of HSBC's Reward Points. For every S$1 spent on eligible online and contactless payments, cardholders earn multiple points, which are redeemable for a wide array of vouchers, air miles, and merchandise. This system encourages the use of digital payments, aligning with the contemporary shift towards a cashless society.

The versatility of the HSBC Revolution Card extends to travel benefits. While it does not specifically market itself as a travel card, users gain access to travel discounts and deals that are quite advantageous. The built-in contactless payment features also make it a suitable companion for overseas spending, tapping into a network of global acceptance. It's my observation that this card is a good fit for individuals who prioritise convenience and rewards in their financial transactions.

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Overview of the HSBC Revolution Card

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HSBC Revolution Card Review

My examination of the HSBC Revolution Card in Singapore reveals it's tailored for the modern, digital-savvy customer. This credit card offers rewards in the form of points for various categories, primarily focusing on online transactions which include:

  • Online shopping
  • Dining
  • Entertainment

I note that for every S$1 spent on eligible online transactions, and dining at local restaurants, cardholders receive 10X Rewards points, a competitive offering compared to other cards in the market. Do keep in mind that the multiplier for rewards does not apply to all types of transactions.

When it comes to travel perks, I find the HSBC Revolution Card somewhat modest. However, the accrued points can be converted to air miles, which could be beneficial for frequent flyers.

The card also features no annual fee, making it an attractive option for users who prefer fewer overhead costs. This aligns with the preference of many consumers who look for financial efficiency in their credit card choices. Regarding eligibility, applicants must meet certain criteria, including a minimum annual income requirement.

Here is a brief overview in table format for clarity:

Feature Detail
Rewards on Spend 10X Points on selected categories
Annual Fee S$0
Income Requirement Minimum S$30,000 for Singaporeans/PRs
Your card benefits, in a nutshell

My research shows that this card is a sound choice for those who transact predominantly online and favour reward points over other forms of credit card incentives.

Eligibility Criteria

To apply for the HSBC Revolution Card in Singapore, I must meet the following requirements:

Age: I must be at least 21 years old. For supplementary cardholders, the minimum age is 18 years.

Income:

  • If I am a Singaporean or a Permanent Resident (PR), my annual income must be at least S$30,000.
  • If I am a foreigner, the minimum income threshold is S$40,000.

Employment Status:

  • I can be either salaried or self-employed. Proof of income is required, which usually means providing my latest Income Tax Notice of Assessment or my latest 3 months' payslips.

Credit History: My credit history should be in good standing, meaning I should not have any defaults or significantly late payments on my previous credit obligations.

Documentation Required:

  • For proof of income, I'll need to present my NRIC or passport.
  • For proof of address, if it's not reflected on my NRIC, any legal document indicating my residential address will be necessary.

Application Process: I can apply for the HSBC Revolution Card through HSBC's website or by visiting one of their branches. An online application will require me to fill out the form and submit the necessary documents digitally.

Here is a brief summary in table format for easy reference:

Requirement Criteria
Minimum Age 21 years (main cardholder)
18 years (supplementary cardholder)
Minimum Income S$30,000 (Singaporean/PR)
S$40,000 (Foreigner)
Credit History Good standing
Employment Status Salaried or self-employed
Documentation NRIC/passport, Income proof, address proof
Application Process Online or in-branch application

By ensuring I meet these criteria, I can confidently proceed with my application for the HSBC Revolution Card.

Earning Rewards Points

With the HSBC Revolution Card, I earn rewards points quite efficiently. For every dollar I spend on online transactions and contactless payments, I am rewarded with 10X points. This is ideal for me since my purchases frequently occur online or through digital wallets.

The allocation of rewards points is as follows:

  • Online Transactions: For categories such as travel bookings, movie tickets, and shopping, I get 10 points per S$1 spent.
  • Contactless Payments: NFC-enabled transactions like Apple Pay, Google Pay, or tap and go at Point of Sale terminals earn me the same rate of 10 points per S$1.

To maximise my rewards, here's what I take note of:

  • Eligibility: Not all online transactions qualify for the 10X points. I ensure the transactions fall under eligible spend categories.
  • Monthly Cap: I keep in mind there’s a monthly cap of 10,000 points for higher rate accruals. Beyond this limit, it reverts to the base rate.

The base earn rate for other spend categories is 1 point per S$1, and all points I earn get credited to my HSBC’s Revolution account. I find it convenient to redeem points for vouchers or convert them into air miles. With the rewards system being straightforward and comprehensive, keeping track of my points is simple.

Rewards Redemption Options

My HSBC Revolution Card provides a straightforward and user-friendly platform for reward redemption. I can redeem my earned points for a variety of rewards, including vouchers, products, and frequent flyer miles.

The points I accumulate are called "Reward points". Here's how I can redeem them:

  • Air Miles: I can convert my Reward points into air miles with frequent flyer programmes such as KrisFlyer and Asia Miles. For every 25,000 Reward points, I get 10,000 air miles.
  • Shopping Vouchers: I have the choice to redeem my points for shopping vouchers at selected retail outlets. This gives me a broad span of options ranging from fashion to electronics.
  • Dining Perks: My points can also be exchanged for dining vouchers at various eateries and restaurants across Singapore, letting me savour a multitude of cuisines.
  • Online Rewards Catalogue: HSBC maintains an online rewards catalogue where I can redeem my points directly for various items or instant rewards at participating merchants.

To redeem points, I log in to the HSBC Singapore mobile app or HSBC Online Banking. It's essential to keep track that Reward points have a validity period, so I ensure to redeem them before they expire. Redemption processes and terms might change, hence I regularly check the HSBC website for up-to-date information.

Card Features and Benefits

The HSBC Revolution Card is specifically designed for tech-savvy individuals who prefer cashless transactions. I earn up to 10X Reward Points on online and contactless spendings, including shopping and dining when I transact using mobile wallets or with a simple tap.

Reward Points:

  • Earn 2 Points per S$1 spent on eligible purchases.
  • Accumulate 10X Points on online payments and contactless transactions.
  • Points can be redeemed for air miles, shopping vouchers, and more.

Categories for 10X Rewards:

  • Online shopping
  • Food delivery services
  • Ride-hailing apps
  • Contactless payments

Annual Fee:

  • My card comes with a first-year annual fee waiver.
  • Subsequent years are waivable with a minimum spend in the previous year.

Travel Privileges:

  • Special discounts on hotel bookings and car rentals.
  • Complimentary travel insurance when I book my travel tickets with this card.

Here's a simplified breakdown in a table format for easy reference:

Feature Detail
Reward Points 2 Points per S$1 spent
Bonus Points 10X Points on online/contactless
Annual Fee First-year waiver, conditional waiver in subsequent years
Travel Offers Discounts on bookings, complimentary insurance

Additional perks include HSBC's home&Away Privilege Programme, which grants me access to a variety of global offers and discounts across dining, shopping, and entertainment outlets.

I also benefit from the convenience of HSBC's internet and mobile banking, which allows me to manage my account and rewards easily. It’s worth noting that the card's benefits suit my modern lifestyle, offering rewards that align with my spending patterns.

Fees and Charges

When discussing the HSBC Revolution Card, it's important to consider the various fees and charges that come with it.

The annual fee for this card is waived permanently!

Here's a brief outline of other charges:

  • Interest Rate: The prevailing interest rate is 25.9% per annum. If I pay my balance in full each month, I won't incur this charge.
  • Late Payment Fee: I should ensure to pay my bills on time, as a late payment incurs a charge of S$55.
  • Overlimit Fee: Should my spending exceed the credit limit, a fee of S$40 applies.
  • Cash Advance Fee: For cash withdrawals, I'd be charged 6% of the amount withdrawn or S$15, whichever is higher.

In terms of foreign transactions, the bank charges a foreign currency transaction fee of 2.8%. It's thus cost-efficient if I use this card predominantly for local expenses to avoid this additional cost.

In the table below, I've summarised the key charges for easy reference:

Fee Type Amount Conditions/Notes
Annual Fee S$160.50 (after first 2 years) Waived with minimum yearly spend of S$12,500
Interest Rate 25.9% p.a. Applicable if the balance is not paid in full
Late Payment Fee S$55 Charged per late payment
Overlimit Fee S$40 Charged when the limit is exceeded
Cash Advance Fee 6% or S$15 (whichever is higher) Charged per cash withdrawal transaction
Foreign Transaction Fee 2.8% Charged on overseas transactions

One should always check the latest fee structure on the HSBC website or contact customer service as charges are subject to change.

Comparison with Other Cards

When looking at other credit cards on the Singapore market, I find the HSBC Revolution Card to stand out in various aspects.

Rewards Programme: Unlike some other credit cards, the HSBC Revolution Card offers 10X Reward Points for online and contactless payments, while other cards might offer lower points or cashback on similar transactions.

Feature HSBC Revolution Card Other Credit Cards
Points on Online Spending 10X Reward Points 1X-5X Points / Cashback
Points on Contactless Payments 10X Reward Points 1X-5X Points / Cashback
Annual Fee Waived for first 2 years Typically waived for 1 year
Overseas Transaction Fees 2.8% Ranges from 2.5% to 3%

Fees and Charges: My HSBC Revolution Card's annual fee gets waived for the first two years, which I find quite generous. It's common for other cards to waive the fee for only the first year. The foreign transaction fee on my card is competitive at 2.8%, while others can go as high as 3%.

Travel Benefits: This card doesn't offer complimentary travel insurance, which is a perk provided by several travel-oriented credit cards. However, given that it's not marketed as a travel card, this might not be a crucial feature for all users.

Lifestyle Perks: I receive various discounts and privileges across dining, entertainment, and shopping through the HSBC Revolution Card, aligning with my lifestyle spending. Some other cards offer more niche benefits, tailored to specific spending categories.

In conclusion, the HSBC Revolution Card is well-aligned with my spending on online and contactless payments while offering competitive fees and a variety of lifestyle benefits. When compared to other cards, its rewards system is what makes it notably advantageous for digital and mobile-centric consumers like myself.

Customer Service and Support

HSBC provides a variety of customer service and support options for their HSBC Revolution Cardholders in Singapore. Should I need assistance, I can contact their customer service centre via a dedicated hotline that operates 24/7. For hearing-impaired customers, they offer a text relay service.

  • Phone Support: I can reach out to them any time at their toll-free number for immediate assistance. This can be particularly useful for urgent queries or issues.
  • Online and Mobile Banking: HSBC's online and mobile banking platforms allow me to manage my account, check transactions, and file complaints or feedback electronically. These platforms are typically available 24/7, barring any scheduled maintenance.
  • Live Chat: For quick online support, I can use the live chat feature on their website. A chatbot assists with common queries and directs me to a human representative if needed.
  • Branch Support: If I prefer face-to-face interaction, I can visit one of the HSBC branches. Their customer service staff can help me with card-related services like updating personal details, disputing transactions, and more.
  • Email Support: For less urgent matters, I can send an email to their support team. I should expect a response within a few business days.

Additionally, HSBC often provides customer service support through social media channels, which can be convenient for quick and casual inquiries. However, I am careful not to share any personal or confidential information on these platforms.

How to Apply for the HSBC Revolution Card

Applying for the HSBC Revolution Card is a straightforward process, and I've found it to be quite efficient. If you’re a resident of Singapore and interested in this credit card, here's a step-by-step guide for submitting your application:

Step 1: Eligibility Criteria

First, I ensured I met the eligibility criteria:

  • Age: At least 21 years old
  • Income: Minimum annual income of S$30,000 for Singaporeans/PRs or S$40,000 for foreigners

Step 2: Documentation

Next, I gathered the necessary documents:

  • Singaporeans/PR: NRIC, proof of income, and latest credit bureau report
  • Foreigners: Passport, employment pass, proof of residence, proof of income, and latest credit bureau report

Step 3: Online Application Process

  • I visited the HSBC Revolution Card application page on the HSBC website.
  • Then, I filled out the online application form with my personal, employment and financial details.
  • I uploaded the required documents directly on the form.

Step 4: Review and Submit

  • I double-checked my information for accuracy.
  • I submitted the application online and received a reference number.

Step 5: Follow-up

  • HSBC might contact me for any additional information or verification.
  • Upon approval, I will receive my HSBC Revolution Card by mail.

I enjoy the benefit of a digital application process as it saves time. Applying for the HSBC Revolution Card is no exception, and I can do it from the comfort of my home.

Pros and Cons

When considering the HSBC Revolution Card, I've identified several advantages and drawbacks.

Pros:

  • Rewards: I receive 10X Reward Points, equivalent to 4 miles per S$1 spent on contactless payments, online shopping, and entertainment.
  • No Annual Fee: There's no yearly fee, which makes it economical for my long-term use.
  • Dining Perks: The card offers discounts and privileges at various dining establishments in Singapore, enhancing my dining experience.

Cons:

  • Rewards Cap: The 10X Reward Points come with a monthly cap, which limits my potential earnings if my spending is high.
  • Limited Travel Benefits: As a travel-centric card, it falls short on offering comprehensive travel perks like complimentary lounge access, which I find important.
  • Specific Spending Categories: Earning higher rewards is limited to specific categories; other purchases only warrant 1X Reward Points, which isn't ideal for all my spending needs.

I find that the card's strengths lie in its reward structure for select spending categories and its elimination of annual fees. However, the benefits are curtailed by the rewards cap and a focus on particular areas of spending. Hence, for someone who spends heavily outside these categories or seeks extensive travel benefits, this card might not be the most fitting choice.

Conclusion

In my examination of the HSBC Revolution Card, it has become clear that this financial tool is optimised for the tech-savvy spender in Singapore. Its rewards structure is decidedly geared towards online and contactless transactions, which complements modern spending habits.

Key Takeaways:

  • Reward Points: Earn 10X Reward points for online and contactless payments.
  • Annual Fee: Waiver for the first 2 years, promoting a cost-effective experience.
  • Lifestyle Perks: Attractive benefits for dining, shopping, and entertainment.

For frequent online shoppers and digital payment users, the HSBC Revolution Card is an excellent choice. Its reward system is simple yet effective, providing substantial value on everyday digital spends. Moreover, an absence of minimum spend requirements enhances its appeal, making it accessible to a wide range of consumers.

In terms of drawbacks, it is essential to note that the 10X Reward points come with a monthly cap, and the card's benefits are less appealing for traditional in-store purchases.

In my assessment, for those who thrive on digital platforms and favour contactless transactions, the HSBC Revolution Card stands out. Its tailored rewards system matches well with a lifestyle centred around online engagement, making it a worthwhile addition to one's wallet. Nonetheless, individuals who prefer physical shopping or have diverse spending patterns may find limited benefit from this card.

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