The AMEX HighFlyer Card is tailored for small and medium-sized enterprises (SMEs) with an emphasis on travel benefits and business expense management. Specially designed in collaboration with Singapore Airlines, it stands out as an essential tool for entrepreneurs who frequently fly. The card boasts a compelling miles earning potential, offering multiple points for each dollar spent, which can be redeemed for travel-related expenses and enhance the business travel experience.
Understanding the structure of the card’s benefits is crucial to maximize its value. The HighFlyer points earned through the card can be a boon for businesses that regularly deal with travel and entertainment expenses. Moreover, the card includes an array of perks, such as potential first-year fee waivers and statement credits, which add a layer of attractiveness for new cardholders. Companies looking to streamline their expense tracking and benefit from their spending habits may find the AMEX HighFlyer Card an intriguing option.
Key Takeaways
- The AMEX HighFlyer Card is a business credit card with a focus on travel and mileage accrual, particularly beneficial for SMEs.
- Cardholders can earn a generous amount of HighFlyer points per dollar spent, with additional perks like fee waivers and statement credits.
- The card is designed to offer not just travel rewards but also a suite of business-related benefits, reinforcing expense management for SMEs.
Essential Features of AMEX HighFlyer Card
When considering the AMEX HighFlyer Card, we focus on its potent value proposition for frequent travelers, specifically those who fly with the Singapore Airlines Group. This card touts a competitive rewards program, options for air miles conversion, and a suite of exclusive travel benefits designed to enhance your travel experience.
Rewards Program Overview
With the AMEX HighFlyer Card, we see rewards earning accelerate with 8.5 HighFlyer points per S$1 spent on Singapore Airlines and Scoot tickets. Yet, it’s crucial to understand that these points are a cumulative earn rate. On its own, the card directly earns 2.5 points per S$1, with additional points coming from other promotional offers.
For everyday spending, we receive a considerable rate of 1.8 HighFlyer points per S$1 across a broad range of purchases. This makes for an enticing incentive to use the card regularly, not just for airline tickets.
Air Miles Conversion
The process we undergo for points conversion with the AMEX HighFlyer Card is straightforward. Points earned can be converted to KrisFlyer miles, adhering to the limit where a maximum of 5 KrisFlyer accounts can be linked for conversion purposes. Each account can receive up to 30,000 KrisFlyer miles per year. This feature is pivotal for those of us looking to leverage our spending into travel rewards.
Exclusive Travel Benefits
The travel benefits we unlock with the AMEX HighFlyer Card significantly enhance our travel comfort and convenience. Cardholders gain access to:
- Priority Pass memberships at discounted rates, facilitating lounge access.
- Concierge services that assist us with travel planning and bookings.
- Travel insurance that offers peace of mind through comprehensive coverage.
These amenities collectively heighten the travel experience, making it not just about the destination but also the journey.
Comparative Analysis
In this section, we focus on how the AMEX HighFlyer Card stacks up against its competitors and its specific advantages for frequent flyers.
AMEX HighFlyer vs. Competitor Cards
When comparing the AMEX HighFlyer Card to other mileage credit cards available to Singapore-based customers, we observe the following:
- Earning Rate: We earn up to 8.5 HighFlyer points per S$1 spent on eligible Singapore Airlines Group flights. This is one of the highest rates available for airline-specific spending. In contrast, competitor cards typically offer lower earning rates on airline spending.
- Other Expenditures: For non-airline spending, we accrue 1.8 HighFlyer points per S$1, which is competitive within the market.
Key Competitor Cards Comparison:
| Feature | AMEX HighFlyer Card | Competitor A | Competitor B |
|---|---|---|---|
| Airline Spend Earning Rate | 8.5 points/S$1 | 6 points/S$1 | 7 points/S$1 |
| Other Spend Earning Rate | 1.8 points/S$1 | 1.2 points/S$1 | 1.5 points/S$1 |
| Minimum Income Requirement | S$30,000 | S$50,000 | S$45,000 |
| Annual Fee | Competitive | Higher | Lower |
Value Proposition for Frequent Flyers
For our frequent flyers, the AMEX HighFlyer Card’s value proposition is clear:
- High Rewards: The substantial earning rate on Singapore Airlines and Scoot tickets translates to quicker rewards accumulation. This makes it an appealing option for those who fly often with Singapore Airlines Group.
- Versatility: Points earned are HighFlyer points, which offer flexibility and can be used within the extensive network of Singapore Airlines and its partners.
By understanding these specific aspects, we can appreciate the tailored benefits of the AMEX HighFlyer Card for frequent travelers.
Sign-Up Bonuses and Offers
We understand the importance of choosing a credit card that rewards you from the start. Let’s dive into the specifics of the AMEX HighFlyer Card’s sign-up bonuses and spend-based rewards.
Welcome Miles
- Initial Spend of S$5,000: New cardholders have the choice to receive 55,000 bonus HighFlyer points, subject to a S$299 annual fee.
- First-Year Fee Waiver Option: Alternatively, forgo the larger bonus for 15,000 bonus HighFlyer points with the annual fee waived.
Spend-Based Rewards
-
First-year Rewards:
- Spend at least S$500 on Singapore Airlines or Scoot transactions within the first membership year to earn 5,000 bonus HighFlyer points.
-
Annual Spending Rewards:
- Spend at least S$10,000 on Singapore Airlines or Scoot transactions within any membership year to earn 15,000 bonus HighFlyer points.
Fees and Charges
In this section, we’ll break down the essential fees and charges for the AMEX HighFlyer Card that holders should be aware of. Our focus will be on the annual fee, foreign transaction fees, and late payment charges.
Annual Fee
- Principal Card: SGD 304.59 (inclusive of 9% GST as of 2024)
- Supplementary Card: SGD 100.85 per card per year (inclusive of 9% GST as of 2024)
The first year’s fee for the principal card is not waivable. For subsequent years, the fee is waivable subject to approval.
Foreign Transaction Fees
Foreign transaction fees charged by the AMEX HighFlyer Card are typically around 2.95% of the converted amount in Singapore dollars. This fee is applied to all transactions that occur in a currency other than SGD.
Late Payment Charges
For late payments, a fee is levied as follows:
- If Outstanding Balance is below SGD 50: No charge
- If Outstanding Balance is SGD 50 or more: SGD 90
It is vital for cardholders to make timely payments to avoid these additional charges.
Cardholder Perks
The AMEX HighFlyer Card offers an array of privileges, improved travel experiences, and dining benefits that cater to frequent travelers and culinary enthusiasts.
Airport Lounge Access
We provide our cardholders with exclusive access to selected airport lounges worldwide, ensuring a comfortable and serene environment while waiting for flights. This benefit extends to the primary cardholder, providing a respite from busy terminals.
Hotel Partnerships
We have established partnerships with numerous hotels, which entitles our cardholders to benefits such as room upgrades, late check-outs, and additional amenities. Members can enjoy a more luxurious stay at a variety of properties by simply booking with their AMEX HighFlyer Card.
Dining Privileges
We offer a suite of dining privileges that include discounts at a wide range of restaurants and culinary events. Cardholders can savor gourmet experiences while benefiting from exclusive savings.
Eligibility and Application Process
To apply for the AMEX HighFlyer Card, we must meet a set of eligibility criteria. Firstly, applicants should be at least 21 years old. In terms of income requirements, there’s a minimum annual income threshold we must cross, which typically would be stipulated by American Express and may vary based on their current policies and the applicant’s residency status.
We can begin the application process online, which is straightforward and user-friendly. Upon visiting the American Express website, we’ll need to provide personal and financial information including:
- Full name and contact details
- Employment status and income
- Credit history
Documentary Requirements: After filling in our details, we’ll usually need to submit the following documents:
- Proof of identity (e.g., NRIC or Passport)
- Proof of income (e.g., recent pay slips or income tax statements)
- Employment verification (if required)
Once we submit our application and relevant documents, the approval process typically takes a couple of weeks. American Express will conduct a credit check and assess our financial stability before issuing a card.
Our tips for a smooth application process:
- Ensure all provided information is accurate and complete
- Prepare all necessary documents beforehand
- Check for any ongoing promotions for new applicants
American Express makes it clear when special offers are available, such as bonus points upon signing up or meeting a minimum spend within the first few months. We should consider applying during these promotional periods to maximize our benefits.
Customer Support and Services
As holders of the AMEX HighFlyer Card, we have access to a range of customer support and service options. Our inquiries and issues are addressed by American Express with multiple channels available to suit our needs.
Contact Number:
- Within Singapore: 1800 392 2000
- Overseas: +65 6392 2000
These hotlines cater to our queries related to the AMEX HighFlyer Card, including issues such as lost or stolen cards, reward points inquiries, and billing questions.
Email and Online Support:
For less urgent matters, we can reach out via email or use the online support chat on American Express’s website. This ensures our questions can be addressed at our convenience.
Support Availability:
Our support needs are met 24/7, ensuring that no matter where we are in the world, help is just a phone call away.
Multi-Lingual Support:
The customer service team caters to a wide array of languages, enabling us to communicate effectively in our preferred language.
In summary, the support channels available to us as AMEX HighFlyer Cardholders are:
- 24/7 Customer Service Hotline
- Email Support
- Online Chat
- Multi-lingual assistance
We are encouraged to utilize these resources for any card-related assistance we may need.
Security and Fraud Protection
In our experience with the AMEX HighFlyer Card, we’ve found its security measures to be comprehensive and reassuring. The card incorporates advanced security features designed to protect cardholders from fraudulent transactions and identity theft.
Key features include:
- Fraud Protection Guarantee: We’re not held responsible for any fraudulent charges if our card details are stolen.
- Real-Time Alerts: We receive immediate notification of any unusual activity, allowing us to confirm or deny transactions on the spot.
- SafeKey®: By implementing an additional layer of security during online transactions, SafeKey® reduces the risk of unauthorized card use on the internet.
Furthermore, the encryption technology used by American Express ensures that all of our online transactions are secure. Our personal and financial data is protected by robust encryption methods that meet industry standards.
For even more peace of mind, here’s how we can manage security on our accounts:
- Regularly monitor our statements to identify any unauthorized transactions swiftly.
- Use the AMEX mobile app to keep track of our spending and account activity securely.
- Enable two-factor authentication for an extra layer of security, particularly when accessing our account information or making online purchases.
By staying vigilant and leveraging these security features, we can confidently use our AMEX HighFlyer Card with minimal risk of fraud.